Document How can I return my online order?
With Decathlon you have 365 days to change your mind if you have your receipt or purchased the product using your Decathlon card.
If you have bought a product on and you are not 100% satisfied, you can change your mind and return the product to us or in one of our stores and we will process an exchange or refund.
Please note, however, that we do not exchange or refund perishable goods such as food or drinks.

1. Return to a Decathlon store
You can ask for an exchange or refund at the Decathlon store of your choice. When you come to the store, please bring your invoice with you.  To print your invoice, simply log onto your personal account at

2. Return by mail
Please check the following link to get more information about creating an online return: Click here
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